See Prices & Unit Sizes
Give us a Call: (804) 417-6159
Pay Bill Online

Storage FAQs

Safe Harbor Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact our facility.

Man with a lock
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime.
How much notice needs to be given before I move out?
We require 2 weeks notice. You are responsible for rent until you’ve told us you’ve moved out.
What type of documentation do I need to provide in order to rent a space?
We require 2 types of ID (example: driver’s license, Provincial id, or passport), one must be photo.
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis with billing due on the first day of your billing cycle. Also, the move in and move out months are pro-rated.
Does there have to be someone in the office to let me through the security gates or into the building where my unit is located?
No. At the time of rental you will be given your own personal security pass code that will allow you access to your unit.
How do I make a payment?
You can pay in person, make a payment through our website or over the phone. You may also sign up to have payments automatically charged to a credit card of your choosing.
What forms of payments do you accept?
Cash, Money Orders, VISA, and MasterCard.
Do you sell boxes and storage supplies?
Yes we do, a large variety of supplies to fit all needs.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Do I need to bring my own lock?
Yes, you may. We also sell a varity of locks at our facility for your convenience.
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials, Biological Contaminants, and Perishables. Please contact us if you have any questions regarding a specific item.
Home See Prices Packing Supplies Space Estimator FAQ Storage Tips Size Guide Accessibility
Map to Location
Call Location